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Discover new releases crafted for the unconventional.

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FAQ

What are your delivery times?

All orders are processed within 2–5 business days. Once shipped, delivery usually takes:

  • 7–15 business days for most countries (UK, EU, US, CA, AU).
  • 10–20 business days for other international locations.

Do you ship worldwide?

Yes — we offer worldwide shipping. All orders include tracking numbers so you can monitor your parcel in real time.

How much does shipping cost?

We offer free shipping on all orders over $100. Orders below that amount have a small flat-rate shipping fee, calculated at checkout based on your location.

What is your return and refund policy?

If you’re not fully satisfied with your order, you can request a return or exchange within 30 days of delivery. Items must be unused and in their original packaging. Once we receive your return, a refund will be issued to your original payment method.

How can I track my order?

Once your order has shipped, you’ll receive an email with a tracking link. You can also track it anytime from our “Track Order” page using your order number and email.